Privacy
Policy

Introduction

Vibe AI Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our site and related services (collectively, our "Services"). This Privacy Policy is incorporated into and is subject to our Terms of Service. Your use of our Services and any personal information you provide remains subject to this Privacy Policy and our Terms of Service.

Information We Collect

Information You Provide to Us

Account Information

• Name
• Email address
• Password
• GitHub credentials (when you connect your GitHub account)
• Other development platform credentials (when integrated)
• Payment information (for paid plans)
• Professional information (optional)

User Content

• Code and projects you create or import
• Files you upload or generate
• Commands you execute through the site
• Database queries, configurations, and connection strings
• Repository connections and metadata
• Application builds and deployment configurations
• Test data and testing configurations
• Development environment settings

Communications

• Customer support communications
• Feedback you provide
• Survey responses
• Bug reports and feature requests

Information We Collect Automatically

Device Information

• Device type and identifiers
• Operating system version and environment details
• IP address and geolocation data (country/region level)
• Connection information
• Application installation and version data
• Hardware specifications relevant to application performance
• Clipboard content (only when explicitly using paste functionality)

Usage Information

• Features and tools used
• Commands executed through the site
• Performance metrics and resource utilization
• Error logs and debugging information
• Session duration and frequency
• Code execution patterns and outputs
• AI agent interactions and prompts
• Database operations (types, not content)
• Build and compilation events

Analytics Information

We use analytics tools to help us measure application usage and performance. This information is collected in aggregate form and used to improve our Services, including:

• Feature adoption rates
• Common error patterns
• Performance benchmarks
• User journey flows
• Agent effectiveness and accuracy

Analytics and Tracking

We use the following analytics and tracking tools:

• Google Analytics: We use Google Analytics for product analytics and user behavior tracking. For details about Google Analytics's data handling, please see their Privacy policy.

We also use other analytics tools to help us measure application usage and performance. This information is collected in aggregate form and used to improve our Services, as detailed in our "Analytics Information" section.

You can manage analytics participation preferences through your application settings.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services

• Deliver the core functionality of our site
• Authenticate your identity and maintain your account
• Process your transactions and subscription management
• Connect to third-party services (GitHub, MongoDB, etc.)
• Execute code and commands on your behalf
• Build, test, and deploy your applications
• Train and improve our AI agents to better assist with development tasks
• Fix bugs and improve features
• Develop new features and services
• Optimize application performance on your device

For Communications

• Respond to your inquiries and support requests
• Send service and security announcements
• Provide updates about our Services and features
• Send marketing communications (with your consent)
• Notify you about important changes to connected services

For Security and Compliance

• Maintain the security of our Services
• Detect and prevent fraud, abuse, and unauthorized access
• Scan for and prevent security vulnerabilities in your code (when enabled)
• Monitor for unusual patterns that may indicate security issues
• Comply with legal obligations
• Enforce our Terms of Service

For Analytics and Research

• Understand how users interact with our Services
• Generate aggregated insights about application usage
• Improve user experience and workflow efficiency
• Enhance AI assistance capabilities
• Research development patterns to create better automation

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers

We share information with trusted service providers who help us deliver our Services, including:

• Payment processors
• Cloud hosting providers in the USA and India
• Analytics providers
• Customer support tools
• AI and machine learning infrastructure providers
• Database service providers
• Security and monitoring services

With Connected Services

When you choose to connect third-party services (like GitHub or MongoDB), we share information necessary to facilitate that connection:

• Authentication tokens (with your permission)
• Repository and project metadata
• Commit and pull request information
• Database connection information

For Legal Purposes

We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with legal obligations in the jurisdictions where we operate
• Respond to valid legal process (such as a court order or subpoena)
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate and prevent potential violations of our Terms of Service

In Business Transfers

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, user information may be transferred as part of the business transaction. We will notify you via email or a prominent notice on our application of any change in ownership or uses of your personal information.

With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

Enterprise Plan Users

Enterprise users enjoy additional data protection and privacy rights, including:

• Data training restrictions: We do not use Enterprise users' proprietary code and data to train our general AI models without explicit consent.
• Custom agreements: Enterprise customers may negotiate custom data handling agreements.
• Third-party sharing limitations: Additional restrictions on how Enterprise data is shared with service providers.

For complete details about Enterprise plan protections, please contact our support team at support@usevibeai.com.

Your Rights and Choices

You have several rights regarding your personal information:

Account Information

You can review and update your account information through the application settings. You may also delete your account, though certain information may be retained as required for legitimate business purposes or to comply with legal obligations.

Application Data

You can control what data is stored locally on your device versus in our cloud infrastructure through application settings.

Communication Preferences

You can manage your communication preferences in your account settings or by following the unsubscribe instructions included in our marketing emails.

Privacy Settings

Our application includes settings that allow you to control your privacy preferences, including:

• Repository visibility settings
• Code sharing and collaboration preferences
• Third-party integrations management
• AI assistance and data processing options
• Analytics participation preferences
• Local vs. cloud execution preferences

Data Access and Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Depending on your location, you may have additional rights, including:

• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@usevibeai.com.

Response Times

We aim to respond to privacy-related inquiries within 7 business days. Support requests are handled according to your plan's service level agreement. For urgent matters related to data protection or security incidents, please mark your email as "PRIVACY URGENT" in the subject line of your email, as noted in our "Contact Us" section.

Security

We implement appropriate technical and organizational measures to protect your personal information. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure application development practices and code signing
• Regular security assessments and penetration testing
• Access controls and multi-factor authentication
• Employee training on data security and privacy
• Secure development and deployment pipelines
• Monitoring for unusual or unauthorized access attempts
• Vulnerability scanning and management

However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Desktop Application Specifics

Our Services are primarily delivered through a desktop application (DMG or installer package). This has specific privacy implications:

• Local Storage: Some of your data, including code, configuration files, and local databases, may be stored locally on your device.
• Installation Data: We collect information about the installation process to troubleshoot issues.
• Updates: We may automatically check for and download updates to ensure you have the latest security features.
• System Integration: Our application may integrate with your system's development tools and environments.
• Resource Usage: We monitor resource usage (CPU, memory, disk) to optimize performance.

You can adjust many of these behaviors through application settings.

Data Retention

We retain your personal information for as long as necessary to provide you with our Services and for legitimate business purposes, such as maintaining your account, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, and complying with applicable laws.

When personal information is no longer needed, we will securely delete or anonymize it. Typically:

• Account information is retained while your account is active
• Usage data is retained for up to 24 months
• Backup data is retained according to our backup rotation policy
• Payment information is retained as required by financial regulations

Third-Party Connections

Our Services may allow you to connect to third-party services (such as GitHub, MongoDB, and other development tools). When you connect to these services:

• You may be allowing them to access your information on our Services
• We may receive and store authentication tokens to maintain the connection
• We may sync data between our Services and these third-party services
• Code repositories, database content, and other development artifacts may be transferred between services

We recommend that you review the privacy policies of these third-party services to understand how they collect and use your information.

AI Features and Code Analysis

Our site includes AI-powered features that may:

• Analyze your code to provide suggestions
• Generate code based on your specifications
• Automate repetitive development tasks
• Help troubleshoot errors and bugs

These features require processing your code and commands. By default:

• This processing occurs within our secure environment
• We do not use your proprietary code to train our general AI models without explicit consent
• You can control the level of AI assistance through application settings

Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age requirement in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at privacy@usevibeai.com.

International Data Transfers

Vibe AI Inc. is based in the United States with operations in India. We process and store information on servers located in the United States and India. If you are located outside of these regions, we may transfer your personal information to these or other countries where our service providers are located.

When we transfer your information internationally, we take appropriate safeguards to ensure your information receives adequate protection, which may include:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with our service providers
• Security measures to protect data during transfer and storage

By using our Services, you consent to the international transfer of your information as described in this policy.

State-Specific Privacy Rights

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These include the right to:

• Know what personal information we collect about you and how we use it
• Request deletion of your personal information
• Opt-out of the sale of your personal information (note that we do not sell personal information)
• Non-discrimination for exercising your CCPA rights

Other States

Residents of Colorado, Connecticut, Utah, and Virginia may have similar rights under their respective state privacy laws. Please contact us at privacy@usevibeai.com to exercise any applicable state privacy rights.

Legal Framework

This Privacy Policy is part of and subject to our Terms of Service. In case of any conflict between this Privacy Policy and our Terms of Service, the Terms of Service shall prevail.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated "Last Updated" date.

For significant changes, we will notify you through the application or by email prior to the change becoming effective. We will provide at least 30 days' notice for material changes to this Privacy Policy, during which time you may contact us with any questions.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should discontinue using our Services and contact us to delete your account.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@usevibeai.com

For urgent matters related to your personal information, please include "PRIVACY URGENT" in the subject line of your email.